Finding reliable, accessible transport can be stressful if you or a loved one uses a wheelchair. In Perth, wheelchair taxis play a vital role in helping people travel safely, comfortably, and independently.
This guide answers the most common questions people ask when searching for wheelchair taxi services in Perth, so you know exactly what to expect.

What Is a Wheelchair Taxi and How Does It Work in Perth?

A wheelchair taxi is a specially modified vehicle designed to carry passengers who remain seated in their wheelchair during the journey. These vehicles use ramps or hydraulic lifts, secure restraint systems, and extra space to ensure safe transport.
In Perth, wheelchair taxis operate similarly to standard taxis but require specific booking details to match the right vehicle to your needs.

Who Can Use a Wheelchair Taxi in Perth?

Wheelchair taxis are available for anyone who needs accessible transport, including:

• People using manual or electric wheelchairs
• Seniors with mobility challenges
• NDIS participants
• Temporary injury or post-surgery patients

You do not need to be registered under NDIS to use a wheelchair taxi.

Do Wheelchair Taxis Accommodate Manual and Electric Wheelchairs?

Yes. Most wheelchair taxis in Perth can safely accommodate both manual and electric wheelchairs. When booking, it’s important to mention:

• Wheelchair type
• Approximate weight
• Any special positioning needs

This ensures the correct vehicle is dispatched.

Are Wheelchair Taxis Available 24/7 in Perth?

Many wheelchair taxi services operate 24 hours a day, including nights, weekends, and public holidays. Availability can be more limited during peak times, so advance booking is recommended for early mornings or late-night trips.

Do I Need to Pre-Book a Wheelchair Taxi?

While some services allow same-day bookings, pre-booking is strongly recommended. Advance booking helps reduce wait times and ensures a suitable vehicle is available, especially for medical appointments or airport transfers.

How Much Does a Wheelchair Taxi Cost in Perth?

Wheelchair taxi fares in Perth are generally based on:

• Distance travelled
• Time of day
• Waiting time

In many cases, fares are similar to standard taxis. Some passengers may be eligible for subsidies through government programs.

Are Wheelchair Taxi Fares Higher Than Regular Taxis?

Not always. While wheelchair taxis require specialized vehicles and trained drivers, fares are often regulated and may be partially offset through assistance schemes like the Taxi User Subsidy Scheme (TUSS).

How Do I Book a Wheelchair Taxi in Perth?

You can usually book a wheelchair taxi by:

• Phone call
• Taxi booking app
• Online booking form

When booking, provide details about your wheelchair, pickup location, destination, and preferred time.

How Far in Advance Should I Book?

For planned trips, booking at least 24 hours in advance is ideal. For high-demand times such as weekends, medical appointments, or airport runs, booking earlier improves reliability.

Are Wheelchair Taxis Available Across All Perth Suburbs?

Yes, wheelchair taxis service most Perth metropolitan areas and surrounding suburbs. Coverage may vary slightly depending on demand and provider availability.

Do Wheelchair Taxis Operate at Perth Airport?

Yes. Wheelchair taxis operate to and from Perth Airport. It’s best to pre-book airport transfers and include flight details to avoid delays.

How Are Wheelchair Users Secured During the Ride?

Wheelchair taxis use approved restraint systems to secure both the wheelchair and passenger. This includes floor-mounted anchor points and seatbelt systems designed for wheelchair transport.

Are Drivers Trained to Assist Passengers with Disabilities?

Yes. Wheelchair taxi drivers in Perth receive specific training in:

• Operating lifts and ramps
• Securing wheelchairs safely
• Assisting passengers respectfully and professionally

Can a Carer or Family Member Travel Along?

Yes. Most wheelchair taxis can accommodate at least one additional passenger, such as a carer or family member. Always mention this during booking.

Are Wheelchair Taxis Suitable for Long-Distance Travel?

Wheelchair taxis can be used for longer journeys within Western Australia, though availability may vary. For long trips, advance planning is essential.

Are Wheelchair Taxis Covered by NDIS?

Many wheelchair taxi services accept NDIS-funded transport. NDIS participants should confirm:

• Provider registration
• Approved transport budget usage

Can I Use Taxi Subsidy Schemes for Wheelchair Taxis?

Yes. Eligible passengers can use the Taxi User Subsidy Scheme (TUSS) or other approved transport subsidies for wheelchair taxi travel in Perth.

What Payments Are Accepted?

Most wheelchair taxis accept:

• EFTPOS and credit cards
• Cash
• Approved subsidy vouchers

Payment options can vary by provider.

Can Wheelchair Taxis Be Used for Medical Appointments?

Yes. They are commonly used for:

• Hospital visits
• Dialysis
• GP and specialist appointments
• Hospital discharge transport

Wheelchair Taxi vs Accessible Ride-Share: What’s the Difference?

Wheelchair taxis are purpose-built, regulated, and operated by trained drivers. Accessible ride-share options are limited and may not guarantee appropriate equipment or availability.

How Reliable Are Wheelchair Taxi Services in Perth?

Reliability depends on demand, time of day, and booking method. Pre-booked wheelchair taxis are generally more reliable than on-demand requests.

What Information Should I Provide When Booking?

Always provide:

• Wheelchair type and size
• Pickup and drop-off locations
• Preferred time
• Any assistance needs

Clear details help avoid delays.

Final Thoughts

Wheelchair taxis in Perth offer a practical and dignified transport option for people with mobility needs. Understanding how they work, how to book, and what to expect makes the experience smoother and more reliable.